Welcome to the Creative Fish Company Customer Service page.
Creative Fish Company is committed to providing our customers with the highest level of customer service possible.
Below you will find some frequently asked questions as well as some of our policies. Please take a second to read through these and if you have any questions, comments or concerns you can email us at email@example.com or give us a call at 1-336-414-8394.
What can I order?
You may order all items shown on our online catalogue. If you are interested in an item that is not found on our website please email firstname.lastname@example.org and we can look into it for you.
How can I order?
You may order via our secure
ordering system or by phone. Our Customer Service Department is open for phone orders 7 days a week. You may call Monday through Friday between 8am EST and 6pm EST and you may call Saturday and Sunday between 10am EST and 4pm EST.
If you would like to place a phone order please call our direct line1-336-414-8394.
How can I pay?
You may pay with a
Master card, Visa card, Discover card.
Please note that Creative Fish Company ay require additional information from you before we can process your order.
How long will it take to receive my order?
USPS Ground: 1-5 business days within 48 contiguous states.
*Please call for rates and availability for Saturday Delivery orders.
106 Short Street
Kernersville, NC 27284
Direct Dial: 1-336-414-8394
Frequently Asked Questions
Creative Fish is known for their quick and affordable shipping.
All orders placed before 12:30pm Eastern Standard Time will be picked, packed, and shipped that same day.
Shipping charges range from $3.00 to $6.75 depending on the quantities ordered.
All orders over $50 receive FREE ground shipping.
All ground deliveries are shipped via USPS within the Contiguous US.